Shipping & Returns
Shipping Information
At StylishClickNow, we are committed to delivering your orders promptly and efficiently. Below are the details of our shipping options:
- Standard Shipping: Orders are processed within 1-2 business days. Delivery is handled by DHL or FedEx and typically takes 10-15 business days. Shipping fee is $12.95.
- Free Shipping: For orders over $50, we offer free shipping via EMS. Delivery typically takes 15-25 business days.
Please note that shipping times may vary depending on your location and any potential customs delays.
Returns & Exchanges Policy
We want you to be completely satisfied with your purchase from StylishClickNow. If for any reason you are not satisfied, we offer a hassle-free returns and exchanges policy. Please review the following information carefully to understand our process and requirements.
Eligibility for Returns & Exchanges
To be eligible for a return or exchange, the item must meet the following criteria:
- Unworn, unused, and in the same condition as when you received it.
- In its original packaging with all tags attached.
- Returned within 15 days of receiving the item.
Note: Certain items are not eligible for return or exchange due to hygiene and safety reasons:
- Hats & Gloves
- Hunting & Fishing Gear
Return & Exchange Process
Follow these steps to initiate a return or exchange:
- Contact Us: Email us at [email protected] with your order number and the reason for the return or exchange. You can use the template provided below.
- Receive Instructions: We will provide you with a Return Merchandise Authorization (RMA) number and instructions on where to send your item.
- Ship the Item: Package the item securely and include the RMA number on the outside of the package. Ship the item to the address provided in the instructions.
- Wait for Processing: Once we receive your item, we will inspect it and process your return or exchange within 5 business days.
Refund Process
Once your return is processed, your refund will be issued to the original payment method. Please note:
- Refunds may take 5-10 business days to appear in your account, depending on your bank or payment provider.
- Shipping costs are non-refundable, except in cases where the item is defective or incorrect.
Exchange Process
If you are exchanging an item, we will ship the new item to you once the returned item is received and inspected. Shipping costs for exchanges will be covered by StylishClickNow.
Return & Exchange Request Template
Use the following template to request a return or exchange:
Subject: Return/Exchange Request - Order #[Your Order Number]
Dear StylishClickNow Team,
I would like to request a [return/exchange] for my recent purchase. Below are the details:
Order Number: [Your Order Number]
Item(s) to Return/Exchange: [Item Name(s)]
Reason for Return/Exchange: [Please specify the reason]
Please provide me with the necessary instructions to proceed.
Thank you,
[Your Full Name]
[Your Email Address]
Contact Us
If you have any questions or need further assistance, please contact us at:
- Email: [email protected]
- Address: 2823 Bedford Street, Melville, US 11747